Always free for families Not affiliated with Medicare · 10 languages
Everwell Geriatrics

Privacy

We know privacy matters, especially when you are trying to help an older parent or loved one. This page explains, in plain language, what information we collect, how we use it, and the choices you have.

What Everwell Geriatrics does

Everwell Geriatrics is a free service that helps families find and connect with geriatric care clinics in the United States. We are not a medical provider, clinic, doctor, insurance agency, or government program.

We do not give medical advice, make care decisions, or promise outcomes. Our role is to help you find a clinic near you and make it easier to take the next step.

Because of that, we try to keep the information we collect limited and practical.

What information we collect

When you contact us, we collect basic contact details and a short description of the kind of help you are looking for. This may include things like your name, phone number, email address, ZIP code, preferred language, and a simple note about the type of care you want help finding.

We do not ask you to send medical history, diagnoses, medication lists, test results, insurance account numbers, Medicare numbers, Social Security numbers, or other detailed health records.

Please do not include private medical details in forms, emails, or messages to us. If a clinic needs health information later, that conversation should happen directly between your family and the licensed clinic team.

How we use your information

We use the information you share to respond to you, understand what kind of geriatric care clinic you are looking for, and connect you with clinics that may be able to help in your area.

We may also use your contact details to follow up about your request, answer questions, and improve how our service works. We keep our use focused on helping you find care options, not on collecting unnecessary personal details.

We are not affiliated with Medicare, any Medicare plan, or any government agency. We do not use your information to enroll you in insurance or a health plan.

When we share information

We may share the contact details and short care description you provide with geriatric care clinics or partners involved in helping you connect with care. We only do this so they can reach out to you about your request.

We do not sell your medical history because we do not collect it. We do not ask for detailed clinical records, and we do not want insurance account numbers or government ID numbers.

If service providers help us run our website, forms, phone systems, or communications, they may handle information on our behalf for those limited purposes. We also may disclose information if required by law or to protect our rights and the safety of others.

Your choices and consent

You are in control of whether you contact us and what basic details you choose to share. By submitting your information, you are allowing us to contact you and, when needed, to connect you with a geriatric care clinic that may fit your request.

If you want us to stop contacting you, you can tell us at any time. If you want to ask what information you shared with us, or you want us to update or delete it where appropriate, please contact us.

If you are helping a parent or loved one, please make sure you have their permission before sharing contact details related to their care whenever possible.

Important limits and other pages

No website or online system can promise perfect security, but we work to use reasonable safeguards to protect the information we receive. Even so, email and web forms are not the right place for detailed medical records or urgent health concerns.

If someone is in immediate danger or having a medical emergency, call 911 right away. For medical decisions, diagnosis, or treatment questions, talk to a licensed clinician.

You can also review our Terms and Disclaimer for more about how this website works. Because laws and services can vary by state and community, we may update this Privacy page from time to time. If you have questions, please contact us.

Looking for geriatric care for an older adult?

Get matched, free, with geriatric care clinics near them. Contact details only — no medical history. You compare and choose who to see, and care decisions stay with you and a clinician.